Privacy Policy

Privacy Policy

Introduction

Welcome to https://repair-performance-testing.collision-talk.com (hereafter referred to as “repair performance testing,” “we,” or “our”). We prioritize and respect your privacy by ensuring the secure handling of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, storage, access, and processing of personal information in adherence to various international data protection laws, including:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • European Union’s General Data Protection Regulation (GDPR)
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), California Privacy Rights Act (CPRA)
  • Colorado’s Privacy Act (CPA)
  • Utah’s Consumer Sales and Service Act (UCPA)
  • Connecticut’s Connecticut Transparency and Accountability for Data Practices Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This Privacy Policy is applicable to all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party websites, applications, products, or services accessible through links on our site, as they follow their own privacy guidelines, which may differ from ours.

Processing Activities

This policy describes how we handle your personal data when:

  • You register and use our applications or services as an authorized user
  • You visit or interact with any of our websites linked to this Privacy Policy
  • We communicate with you via email, phone calls, texts (SMS), or other channels

Personal Data Collection

We collect various categories of personal information, which can include:

  • Account Information: Details related to your registration and account setup.
  • Payment Information: Data required for processing transactions, including cardholder names, payment amounts, and expiration dates.
  • Financial Information: Your financial records, if shared with us during transactions or services.
  • Purchase Information: Items you buy from us, along with associated pricing and quantity.
  • Mobile Device Identifiers: Unique device IDs, IP addresses, and browser types for analytics purposes.
  • Location Data: Your geographic location data when you interact with our services.
  • Feedback: Any comments, reviews, or suggestions you provide to enhance our products and services.
  • Social Media Information: Details shared by users connecting their social media accounts to our platform.
  • Product Information: Specifics about the products you browse, view, or purchase from us.

We collect this data through direct user input forms, interactions with our applications, website analytics tools, and automated technologies. Additionally, third parties may share personal information with us for specific services, governed by their own privacy agreements.

Cookies

We employ cookies to enhance your experience on our platform and for analytical purposes:

  • Strictly Necessary Cookies: These are essential for navigation and functionality of core features.
  • Preference Cookies: Used to store user preferences and settings.
  • Analytics Cookies: Help us analyze website traffic, understand user behavior, and improve our services.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control non-essential cookies.

Retention and Deletion

We retain personal data based on legal requirements and the purpose of its collection. Once these purposes are fulfilled, we securely delete or anonymize the information to protect your privacy.

Security Measures

To safeguard your personal data, we have implemented robust security protocols:

  • Encrypted Communication: All data transmitted is encrypted using industry-standard technologies.
  • Secure Third-Party Processing: We engage trusted third parties to process data on our behalf, ensuring they adhere to strict security standards.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years of age. Our services and platforms do not knowingly collect personal information from minors without parental consent.

Your Rights

Depending on your location, you have specific rights regarding your personal data:

  • Access: Request access to the personal data we hold about you.
  • Rectification: Ask for corrections if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Request the deletion of your data under certain circumstances.
  • Restriction: Limit our processing of your data in specific cases.
  • Portability: Receive your personal data in a structured, commonly used format.
  • Objection: Object to the processing of your data for legitimate interests.
  • Non-Discrimination: Be free from unfair treatment due to exercising your data rights.

To exercise these rights or have any data-related queries, please contact our dedicated privacy team at your earliest convenience.

Changes to Policy

We reserve the right to update and modify this Privacy Policy at any time. Any changes will be effectively communicated through our website, ensuring you are always informed about how we handle your personal information.

Contact Information

For any inquiries, unsubscribe requests, or data privacy concerns, please reach out to us:

  • Email: [email protected]
  • Address (for written correspondence): [Provide Physical Address]